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The Practice of Generalist Social Work 4th Edition PDF – eBook

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  • Authors: Marla Berg-Weger, Julie Birkenmaier (Author)
  • File Size: 7 MB
  • Format: PDF
  • Paperback: 735 pages
  • Publisher: Routledge; 4th edition (February 9, 2017)
  • Language: English
  • ISBN-10: 1138676047
  • ISBN-13: 978-1138676046

Download The Practice of Generalist Social Work 4th Edition PDF – eBook

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Description

  • Authors: Marla Berg-Weger, Julie Birkenmaier (Author)
  • File Size: 7 MB
  • Format: PDF
  • Paperback: 735 pages
  • Publisher: Routledge; 4th edition (February 9, 2017)
  • Language: English
  • ISBN-10: 1138676047
  • ISBN-13: 978-1138676046

Download The Practice of Generalist Social Work 4th Edition PDF – eBook

D E T A I L E D C O N T E N T S
Preface
About the Authors
Understanding Social Work Practice
Purpose of Social Work
Practicing Social Work
Social Work Competencies
Knowledge, Values, and Skills [EPAS 1]
Knowledge
Values
Skills
Types of Client Groupings
Practice Framework
Engagement
Assessment and Planning
Intervention
Termination
Evaluation
Licensure of Social Work
Professional Tensions in Social Work
Clinical and Nonclinical Approaches
Developmental Socialization and Resocialization
Integrating Approaches for Clinical and Indirect Practice
Social Control and Social Change
Change and Acceptance
Experts and Shared Power
Minimization of Distance
Global Citizenship and the Local Community
10
CHAPTER 2
Factors Promoting Globalization
Social Work Response to Globalization
Perspectives on the Conceptualizations of the Social Work Profession
Importance of Self-Knowledge
Quick Guide 1: Client Populations
Theoretical Perspectives for Social Work Practice
Ecosystems Perspective
Social Justice Perspective
Human Rights Perspective
The Strengths Perspective
Postmodern Perspective and the Social Construction Approach
Social Construction
Deconstruction
Narrative Theory
Solution-Focused Approach
Critical Social Construction
Quick Guide 2: Summary of Approaches in Social Work Practice
Complementary Aspects of the Theoretical Perspectives
Straight Talk about Translating Perspectives into Practice
Social Work Profession’s Focus on Societal Problems
Conclusion
Main Points
Exercises
Applying Values and Ethics to Practice
A Brief History of Social Work Ethics
Professional Codes of Ethics [EPAS 1]
The NASW Code of Ethics
International Federation of Social Workers’ Ethical Statement [EPAS 2]
Limits of Ethical Codes
The Role of Context
11
CHAPTER 3
Risk Taking and Creativity
Diversity
Ethics and the Law
Parallels between Ethics and the Law
Conflicts between Ethics and the Law
Duty to Report: Child Protection
Duty to Report: Adult Protection
Duty to Protect: Threats of Violence
Conflicts working with Individuals, Families, Groups, Organizations, and
Communities
Collaboration between Ethics and the Law
Dilemmas and Critical Processes
The Distinction between Value Conflicts and Ethical Dilemmas
The Ethical Principles Screen [EPAS 1]
Quick Guide 3: Elements of the Ethical Principles Screen
Models for Resolution of Ethical Dilemmas
Representative Examples of Practice Dilemmas
Dual Relationships
Responsibility to the Larger Society and Client Well-Being
Paternalism and Client Self-Determination
Straight Talk about Expectations and Standards in a Litigious World
Thoughtful Practice in a Postmodern World
Risk Management in a Litigious World
Grand Challenge: “Create Social Responses to a Changing Environment”
Conclusion
Main Points
Exercises
Individual Engagement: Relationship Skills for Practice at All Levels
Listening to the Client’s Situation and Perspective [EPAS 3 AND 6]
Quick Guide 4: Listening to a Client
12
Core Relationship Qualities
Warmth
Empathy
Genuineness
Unconditional Positive Regard
Specific Skills for the Dialogue with Clients
Preparing to Listen
Cultural Competence Considerations
Specific Interviewing Skills
Discovery-Oriented Questions
Silence
Following Responses
Paraphrasing
Clarifying
Summarizing
Direct or Closed-Ended Questions
Open-Ended Questions
Indirect Questions
Empathic Communication
Avoiding Communication Pitfalls
Jargon
Leading Questions
Excessive Questioning
Multiple Questions
Irrelevant Questions
Working with Interpreters or Translators
Integrating the Core Qualities and Skills in Building Relationships
Articulating Purpose: The Social Worker’s Role
Moving from Spotting Deficiency to Recognizing Strengths
Engagement Skills and Methods
Mirroring
Contextualizing
Self-Disclosure
Accompaniment
13
CHAPTER 4
Reinforcement and Achievement
Logistics and Activities
Recognizing and Articulating Power
Sources of Power
Agency Resources
Expert Knowledge
Interpersonal Power
Legitimate Power
Power in Client Lives: Jasmine Johnson
Viewing the Client Situation and Viewpoint from Social Justice and Human Rights
Perspectives [EPAS 3]
Full Participation in Culture
Strategies, Tactics, and Skills for Promoting Social Justice and Human Rights
Quick Guide 5: The Three Levels of Social and Cultural Exclusion
Grand Challenge: “Close the Health Gap”
Straight Talk about the Relationship: Interpersonal Perspectives
Confidentiality
Privacy
Ongoing Evaluation
Resolution of Case
Conclusion
Main Points
Exercises
Social Work Practice with Individuals: Assessment and Planning
Assessment and Planning in Contemporary Practice [EPAS 7]
Where Does the Client Want to Go?
Implications of Theoretical Perspectives
Classic Theories
Psychoanalytic Theory
14
Attachment Theory
Cognitive Theory
Contemporary Theoretical Perspectives
The Strengths Perspective
Quick Guide 6: Examples of Strengths-Based Supportive Questions
Narrative Theory
Solution-Focused Approach
Evidence Matters [EPAS 4]
Implications of Diversity and Culture in Assessment
Cultural Competence, Humility, and Intersectionality
Culturally Competent Practice Behaviors
Connecting with the Spiritual Aspects of the Client
Global Connections
Quick Guide 7: My Cultural Heritage Journey
Skills for Assessment and Planning [EPAS 7]
Strengths Perspective
Narrative Theory
Quick Guide 8: Assessment Questions for Discovering Strengths
Solution-Focused Approach
Developing a Shared Vision of Assessment and Planning
Support for the Client’s Goals and Dreams
Planning and Setting Goals
Contracting
Quick Guide 9: Sample Contract with Jasmine Johnson
Honest Responding
When Confrontation is Necessary
When Alternatives are Necessary
Using Mapping Skills to Enhance the Dialogue
Genograms
Ecomaps
Cultural Genogram
Skills for Assessing Resources
15
CHAPTER 5
Formal and Informal Resources
Assessment When Resources are Available or Unavailable
Straight Talk about Assessment and Planning: The Agency, the Client, and the Social
Worker
The Agency Perspective
Administrative Tasks
Documentation
Quick Guide 10: Principles of Good Records
The Client Perspective
Involuntary, Mandated, and Nonvoluntary Clients
Challenges in Working with Involuntary Clients
Quick Guide 11: Involuntary Clients
Opportunities in Working with Involuntary Clients
Violence
Workplace Violence in Social Work Practice
Skills for Working with Clients Who are Angry
What Agencies Can Do
Crisis Intervention
Suicide
The Social Worker Perspective: The Social Worker as a Whole Person
Painful Events
Personal Triggers
Self-Care
Sustaining Ethical Practice in the Face of Challenges
Grand Challenge: “Eradicate Social Isolation”
Conclusion
Main Points
Exercises
Social Work Practice with Individuals: Intervention, Termination, and Evaluation
Grand Challenge: “Advance Long and Productive Lives”
Interventions That Support Client Strengths [EPAS 7]
16
Strengths-Based Perspectives and Intervention
Acting in Context
Capitalizing on Strengths
Narrative Intervention
Solution-Focused Intervention
Cognitive Behavioral-Focused Interventions
Principles for Taking Environments into Account
The Social Worker Should Be Accountable to the Client
The Social Worker Should Follow the Demands of the Client Task
Quick Guide 12: Frame of Reference for Approaching Social Work Tasks
The Social Worker Should Maximize the Potential Supports in the Client’s
Environment
The Social Worker Should Proceed from the Assumption of “Least Contest”
The Social Worker Must Help the Client Deconstruct Oppressive Cultural Discourse
and Reinterpret Experience from Alternative Perspectives
Environment-Sensitive Processes and Skills
Cultural Humility
Providing Information
Refocusing and Confronting
Interpreting Client Behavior
Mapping as an Intervention Strategy
Traditional Social Work Roles in Contemporary Social Work Practice [EPAS 8]
Case Manager
Common Components of Case Management
Purposes and Practice of Contemporary Case Management
Counselor
Broker
Brokering Functions and Context
Building and Maintaining Networks for Brokering
Making the Match in Brokering
Mediator
Finding Common Ground
Walking Through It
Educator
17
Developing Client Skills
Working with the Public
Client Advocate
Case Advocacy
Cause Advocacy
Legislative Advocacy
Thoughts about Power and Advocacy
Collaborator
Putting It All Together [EPAS 8]
Empowerment Practice
Empowerment and Roles
Empowerment Practice and Dif erent Strategies
Quick Guide 13: The Spirit and Principles of Motivational Interviewing
Quick Guide 14: Skills and Strategies for Motivational Interviewing
Straight Talk about Interventions: Unexpected Events and Ongoing Evaluation
Supporting Clients’ Strengths in Termination, Evaluation, and Follow-Up [EPAS 9]
Endings and Termination [EPAS 9]
Planning the Process: Overview of the Termination
Negotiating the Timing
Reviewing the Agreement for Work
Processing Successes and Shortcomings
Making and Clarifying Plans
Sharing Responses to Endings
Respecting Cultural Consistency
Straight Talk about Termination and Endings [EPAS 9]
Formal Evaluations
Evaluation Priorities
Quantitative and Empirical Processes: Evidence-Based Practice
Single-Subject Design
Goal Attainment Scaling
Other Forms of Evaluation
18
CHAPTER 6
Postmodern Views of Evaluation
Quick Guide 15: Goal Attainment Scaling
Qualitative and Reflective Processes
Case Studies
Explorations of Compatibility with Theoretical Perspectives
Quick Guide 16: Guiding Principles for Clinical Writing
Quick Guide 17: Creating a Case Summary
Explorations of Quality of Relationship
Straight Talk about Evaluation and Reflecting on Our Practice Knowledge
Straight Talk about Practice Issues Relevant to Intervention
Therapeutic Use of Self
Managing Transference and Countertransference
Professionalism
Self-Care
Conclusion
Main Points
Exercises
Social Work Practice with Families: Engagement, Assessment, and Planning
Familiar Perspectives and Some Alternatives
Historical Antecedents for Family Social Work
Family as a Functioning Unit
Family as a System
Change in One Component Affects All Other Components
Subsystems and Boundaries
Family Norms
Implications of Systems Theory for Generalist Practice with Families
Family Structure
Intergenerational Patterns
The Contemporary Context for Family Social Work
Grandparents Rearing Grandchildren
19
Lesbian, Gay, Bisexual, Transgender, and Questioning Couples and Families [EPAS 1]
Parenthood
Single-Parent Families
Families of Multiple Racial and Ethnic Heritages
Families Including Persons with Disabilities
Blended Families
International Families
Contemporary Trends and Skills for Engagement and Assessment with Families [EPAS 4]
Narrative Theory in Family Engagement and Assessment
Thickening the Story
Externalizing Problems
Unearthing the Broader Context
Solution-Focused Family Work
Assessment Process
Environmental Focus
Constructionist and Social Justice Approaches to Family Social Work
Critical Constructionist Emphasis
Social Justice Emphasis
Generalist Practice Skills Guidelines for Family Engagement and Assessment [EPAS 6 and 7]
Mapping: A Family Assessment and Planning Tool
Quick Guide 18: Questions to Consider When Completing a Cultural Genogram
Planning
Straight Talk about Family Social Work Practice
Self-Care
Documentation
Quick Guide 19: Documenting a Family Assessment
Quick Guide 20: Documenting a Family Intervention Plan
Conclusion
Grand Challenge: “Ensure Healthy Development for All Youth”
Main Points
Exercises
20
CHAPTER 7 Social Work Practice with Families: Intervention, Termination, and Evaluation
Theoretical Approaches to Intervening with Families
Strengths and Empowerment Perspectives and Family Interventions
Narrative Theory and Family Interventions [EPAS 4]
Solution-Focused Family Interventions [EPAS 4]
Contemporary Trends and Skills for Intervening With Families [EPAS 8]
Reframing
Perspectival Questions
Family Group Conferencing
Motivational Interviewing
Re-enactments
Mapping as an Intervention
Documentation for Family Interventions
Ending Work with Family Constellations [EPAS 9]
Endings with Strength and Empowerment
Endings in Narrative-Focused Work
Endings in Solution-Focused Work
Evaluation of Social Work Practice with Families
Strengths-Based Measures for Families
Self-Reporting
Quick Guide 21: Caregiver Well-Being Scale
Quick Guide 22: Family Support Scale
Quick Guide 23: Family Strengths Profile
Practitioner Reflection
Straight Talk about Family Intervention, Termination, Evaluation, and Follow-Up
Grand Challenge: “Ending Gender-Based Violence”
Conclusion
Main Points
Exercises
21
CHAPTER 8 Social Work Practice with Groups: Engagement, Assessment, and Planning
Groups: The Source of Community
Group Orientation as a Cultural Dimension
Implications of Global and Cultural Connections for Social Work Group Practice [EPAS 2]
Historical and Contemporary Contexts for Group Work
Dimensions of Social Work Practice with Groups
Types, Forms, and Functions of Groups [EPAS 4]
Group Work Logistics
Quick Guide 24: The Pros and Cons of Creating a Group: Questions to Consider
Theoretical Approaches to Engagement and Assessment with Groups [EPAS 6 and 7]
Narrative Approach in Group Engagement and Assessment
Solution-Focused Approach in Group Engagement and Assessment
Contemporary Trends and Skills for the Beginning Phases of Group Work: Engagement
and Assessment [EPAS 6 and 7]
Pregroup Planning
Client Need
Purpose
Composition, Eligibility, and Appropriateness
Structure
Content
Agency Context
Social Context
Pregroup Contact
Contacting Prospective Group Members
Engagement
Assessment and Planning [EPAS 1]
Straight Talk about Group Engagement and Assessment
Preparation
Engagement
Assessment and Planning
Documentation
22
CHAPTER 9
Quick Guide 25: Task Group Notes Template
Quick Guide 26: Task Group Minutes Template
Grand Challenge: “End Homelessness”
Conclusion
Main Points
Exercises
Social Work Practice with Groups: Intervention, Termination, and Evaluation
Interface: Social Justice, Diversity, and Human Rights [EPAS 3]
Theoretical Approaches to Intervening with Groups [EPAS 4]
Strengths and Empowerment Perspectives on Group Intervention
Narrative Theory and Group Interventions
Solution-Focused Group Interventions
Developmental Models
Boston Model
Quick Guide 27: Applications of the Boston Model Prototype to Three Populations
Relational Model
Contemporary Trends and Skills for the Middle Phase of Group Work: Intervention
[EPAS 8]
Examples of Dif erent Types of Social Work Group Interventions
Constructionist Groups for Women Experiencing Intimate Partner Violence
Restorative Justice Groups for Combating Crime
Motivational Interviewing Groups
Social Work Skills for Group Interventions
Leadership Skills
Leadership Communication Skills
Leadership Problem-Solving Skills
Management of Group Function and Process
Social Worker Roles
Group Member Roles
Quick Guide 28: Questions That May Be Helpful in Managing Resistance
Quick Guide 29: Summary of Intervention Skills for Social Work Group Practice
23
CHAPTER 10
Contemporary Trends and Skills for the Ending Phases of Group Work: Termination and
Evaluation [EPAS 9]
Social Work Group Endings
Using the Strengths and Empowerment Approach in Group Work Endings
Narrative-Focused Group Work Endings
Solution-Focused Group Work Endings
Skills for Social Work Group Terminations
Ending the Relationship between Group Members and Social Worker
Ending Relationships among Group Members
Ending the Group Itself
Evaluating Social Work Practice with Groups
Quick Guide 30: Group Facilitator Self-Evaluation
Straight Talk about Group Intervention, Termination, and Evaluation
Grand Challenge: “Harness Technology for Social Good”
Conclusion
Main Points
Exercises
Social Work Practice with Communities: Engagement, Assessment, and Planning
Familiar Perspectives and Some Alternatives on Community
Forces Working against Connections within Communities
Community Practice and Generalist Practice
Definitions and Types of Community
Spatial Community
Social Communities
Political Communities
Community Functions
Understanding a Community
Community as a Social System
Community as an Ecological System
24
Communities as Centers of Power and Conflict
Contemporary Perspectives for Community Practice
Strengths, Empowerment, and Resiliency Perspectives
Community in a Postmodern Perspective
Engaging Communities [EPAS 6]
Engagement of Communities
Interprofessional Engagement
Assessing Communities [EPAS 7]
Comprehensive Community-Based Analysis
Community Needs Assessment
Using Evidence-Based Practice in Community Practice [EPAS 4]
Community Needs Assessment Process
Sources of Data for Community Needs Assessments
Observation
Service Statistics and Previous Studies
Use of Census Data
Administrative Data
Other Data
Mapped Data
Interviews with Key Informants
Focus Groups
Community Forums
Quick Guide 31: Guide to Key Informant Interviews
Survey Data
Quick Guide 32: Guide to Focus Groups
Quick Guide 33: Guide to Community Forums
Determining Your Assessment Approach
Quick Guide 34: Sample Needs Assessment Survey Questions
Assessing Specific Population Needs and Social Problems
Asset Mapping
Planning
Skills for Community-Based Participatory Research [EPAS 4]
25
CHAPTER 11
Contemporary Trends Impacting Community Practice
The World as a Community
Global Interdependence: Implications for U.S. Practice
Approaches for a Global Community [EPAS 1]
Straight Talk about Community Practice
Grand Challenge: “Building Financial Capability for All”
Conclusion
Main Points
Exercises
Social Work Practice with Communities: Intervention, Termination, and Evaluation
Social Work Theory and Models for Community Intervention [EPAS 8 and 9]
Planning/Policy
Community Capacity Development
Social Advocacy
Quick Guide 35: Providing Testimony
Quick Guide 36: Activities to Promote Social Change
Applying Community Practice Models to Case Examples
Blending Models
You Can Incorporate Community Capacity Development into the Planning/Policy
Model
You Can Incorporate Social Advocacy into the Planning/Policy Model
You Can Incorporate Planning/Policy into the Community Capacity Development
Model
You Can Incorporate Social Advocacy into the Community Capacity Development
Model
You Can Incorporate Planning/Policy into the Social Advocacy Model
You Can Incorporate Community Capacity Development into the Social Advocacy
Model
Contemporary Trends and Skills for the Middle Phase of Community Work: Intervention
[EPAS 8]
Community Social and Economic Development [EPAS 1 and 8]
26
CHAPTER 12
Community Development Skills
Community Development Programs
Quick Guide 37: Elements of Effective Meetings
Quick Guide 38: Utilizing Robert’s Rules of Order
Quick Guide 39: Utilizing Consensus for Decision-Making
Asset-Based Community Development
Community Organizing
Community Organizing Skills
A Generalist Approach to Community Intervention [EPAS 4]
Quick Guide 40: Examples of Public and Private Efforts to Promote Evidence-Based
Community Practice
Global Approaches for Community Social Work Practice
International Social Work Community Development
Globalization and Community Organizing in Social Work Practice [EPAS 8]
Contemporary Trends and Skills for the Ending Phase of Community Social Work:
Termination, Evaluation, and Follow-Up
Community Social Work Practice Endings
Endings and Follow-Up in Community Practice Utilizing Strengths and
Empowerment
Evaluation of Social Work Practice with Communities [EPAS 9]
Straight Talk about Community Intervention, Termination, Evaluation, and Follow-Up
Conclusion
Grand Challenge: “Reduce Extreme Economic Inequality”
Main Points
Exercises
Social Work Practice with Organizations: Engagement, Assessment, and Planning
Understanding Organizations
Organization as a Social System
Contemporary Theories and Organizations
Dimensions of Organizations
27
Organization Purpose
Organizations Sanctioned by Law
Organizations with Service Goals
Organizations Arising from Social Movements
Structures of Governance
Bureaucracies
Project Teams
Functional Structures
Internal Power Relations
Traditional Authority
Charismatic Authority
Rational/Legal Authority
Intersections among Dimensions of Organizations
Social Work Practice in Host Settings
Guest Status
Interprofessional Teams
Organizational Engagement, Assessment, and Planning [EPAS 4, 6, and 7]
Engaging the Organizations
Assessment of Organizations
Elements of an Internal Assessment
Legal Basis
Mission Statement
By-laws
History
Administrative Structure and Management Style
Structure of Programs, Services, and Activities
Organizational Culture
Physical Surroundings
Public Relations
Language
Procedures
Social Justice/Diversity Factors
Quick Guide 41: Dignity Assessment and Human Services Guide
Personnel Policies and Procedures
28
CHAPTER 13
Resources (i.e., Financial, Technical, and Personnel)
Elements of an External Assessment
Relationship with Funders and Potential Funders
Relationship with Clients
Relationship with Organizations in Service Network (i.e., Referrals and Coalitions)
Relationships with Political Figures
Quick Guide 42: Guide to Nonprofit Organizational Partnerships
Quick Guide 43: Nonprofit Organizational Assessment
Organizational Engagement, Assessment, and Planning in Generalist Practice [EPAS 1, 6,
and 7]
Skills for Engagement, Assessment, and Planning with Organizations
Planning with Organizations
Straight Talk about Practice within Organizations
Quick Guide 44: Organizational Policy Advocacy Activities
Grand Challenge: “Promote Smart Decarceration”
Conclusion
Main Points
Exercises
Social Work Practice with Organizations: Intervention, Termination, and Evaluation
Approaches, Perspectives, and Models for Interventions with Organizations [EPAS 8 and
9]
Self-Learning Model
Systems Model
Power and Politics Model
Postmodern Approaches
Social Constructionist Approach
Framework for Organizational Change
Gathering Allies and Creating a Change Work Group
Considerations for the Development of Feasible Solutions for Organizational Change [EPAS
4]
29
Change Proposal Structure
Selecting an Organizational Change Strategy [EPAS 4]
Change Strategies
Contemporary Tactics and Skills for Interventions with Organizations
Implementation Skills
Capacity Building
Education
Mass Media Appeals
Quick Guide 45: Persuasion Skills
Bargaining and Negotiation
Group Actions
Ethic and Change Tactics [EPAS 1]
Implementing Organizational Change
Implementation Structure
Gantt Chart
Challenges to Implementation
Change Participant Affects
Generality of the Change
Organizational Supports
Termination, Evaluation, and Follow-Up of Change in Organizations
Evaluation of Social Work Practice with Organizations
Types of Evaluation
Structure of Evaluation
Logic Model
Information and Data Sources
Roles in Evaluation
Straight Talk about Organizational Life
Conclusion
Grand Challenge: “Achieve Equal Opportunity and Justice”
Main Points
Exercises
30
References
Credits
Glossary/Index

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